Refund policy

KANT — REFUND & RETURN POLICY

Last updated: September 2026

At KANT, we want you to be happy with your purchase. Eligible products may be returned within 3 days from the date of delivery, subject to the conditions below.

1. Customer-Initiated Returns

Returns may be requested for reasons including:

  • Change of mind
  • Incorrect size selected
  • Personal preference
  • Product no longer required
  • Any other reason not caused by a defect or fulfilment error

Such returns are subject to KANT's approval.

The product must be:

  • Unused and unworn
  • Unwashed
  • Undamaged
  • In its original condition
  • With original tags attached
  • In original packaging

For an approved customer-initiated return, a flat ₹79 return shipping/processing charge will be deducted from the refund amount.

Example:
₹999 order value − ₹79 return charge = ₹920 refund

2. Damaged, Defective or Incorrect Products

If you receive a product that is:

  • Damaged
  • Defective
  • Misprinted
  • Different from what you ordered
  • Incorrectly fulfilled

please contact us within 48 hours of delivery with your order details and clear photos/videos of the issue.

If the issue is verified as a product defect, damage, or fulfilment error, the ₹79 return charge will not be deducted.

3. Return Approval

All return requests are reviewed by KANT before the return is initiated.

KANT reserves the right to approve or decline a return request based on the reason for return and the condition of the product.

Once a return is approved, you will receive the necessary return instructions.

4. Return Time Limit

Return requests must be submitted within 3 days from the date of delivery.

Requests submitted after 3 days will generally not be accepted.

5. Refunds

Once the returned product is received and inspected, the eligible refund will be processed.

For approved customer-initiated returns, the ₹79 return shipping/processing charge will be deducted.

For verified damaged, defective, misprinted, or incorrectly fulfilled orders, no ₹79 deduction will apply.

Refunds will be processed to the original payment method, subject to applicable payment-provider processing timelines.

6. Order Cancellation

Orders can only be cancelled before they enter production/fulfilment.

Once an order has entered production or fulfilment, cancellation may no longer be possible.

7. Exchanges

Size exchange requests may be considered within 3 days of delivery, subject to product availability and KANT's approval.

If the incorrect size was selected by the customer, applicable return/shipping costs will apply.

8. Contact

For return or refund assistance:

Email: support@thekant.in
Website: thekant.in